At Serv&Support, customer satisfaction is at the heart of everything we do. We’ve designed our refund policy to be fair, transparent, and easy to understand. Please review the following guidelines regarding booking refunds:
Refunds are available for service cancellations made at least 24 hours prior to the scheduled service time. This provides flexibility while allowing us to manage appointments efficiently.
Eligible refunds will be processed within 5–7 business days from the date of cancellation. We are committed to ensuring prompt and smooth reimbursement.
If a cancellation occurs within 24 hours of the scheduled service, a nominal cancellation fee may apply. This helps cover administrative and logistical costs related to short-notice changes.
Cancellations made after the scheduled time or failure to show up for the service may result in a non-refundable charge. Timely communication helps avoid such situations.
If Serv&Support or an assigned technician fails to deliver the agreed service without notice or valid reason, you are entitled to a full refund. Your trust matters, and we take service reliability seriously.
All refunds will be returned to the original payment method used during booking. You will receive an email confirmation once the refund has been processed.
If you have questions or need help with a refund:
📧 Email: ask@servandsupport.com
📞 Phone: +971 50 664 7078 | +971 52 951 7646
Our refund policy is designed to respect both our customers’ needs and the commitments of our service providers, ensuring a fair and seamless experience for all.
Thank you for choosing Serv&Support.
